How a Shopify Store Reduced Support Tickets by 78% Using AI Voice Agents
April 15, 2026 ยท 8 min read
Deploy intelligent voice assistants that understand context, resolve issues, and elevate your customer experience 24/7.
78%
Avg. ticket deflection rate
< 2s
AI response time
100+
Languages supported
24 / 7
Always-on support
CallsupAI works with your existing tech stack to provide intelligent voice support across all your platforms
Select an industry, choose a voice, and start a call to interact with our AI agent.
Click "Start Call" to begin
Voice, chat, multilingual, document intelligence โ one platform, zero engineering.
Customers speak naturally โ the AI listens, understands, retrieves live order data, and responds in under 2 seconds. No IVR menus. No hold music.
< 2s
Average AI response time โ faster than any human agent.
Upload PDFs, Word docs, or text. The AI indexes and answers from your exact policies โ no hallucinations.
Upload your knowledge base in English. The AI automatically responds in Hindi, Tamil, Arabic, Portuguese, or whatever language your customer uses โ including Hinglish.
78%
Average ticket deflection. Customers get answers. Humans handle the 22%.
Connect your store in 2 clicks. AI answers WISMO queries with real-time order and tracking data.
AI knows when to hand off. Humans receive full conversation context โ no repeating.
End-to-end encryption. SOC 2 compliant. Bank-grade data handling for all conversations.
No engineers. No long procurement. No 6-week onboarding.
Sign up free. Set up your company in minutes.
Drag in your PDFs, policies, FAQs. AI processes in < 3 min.
Copy a single line of HTML. Widget appears on your site.
Your AI handles voice + chat, 24/7, in any language.
The AI doesn't link to articles. It reads your documents, accesses live order data, and gives a direct answer โ in the customer's language.
Answers from your exact policy documents, not AI guesses
Live Shopify order lookup in the same conversation
Voice + text โ customer chooses
Escalates to human with full context, instantly
Aria ยท AI Support
Online ยท responds instantly
I placed an order 3 days ago. Where is it?
Found it! Order #44821 shipped via Blue Dart yesterday at 3 PM. It's currently out for delivery and expected today before 8 PM. Want me to send the tracking link to your email?
Yes please! Also can I return it if I don't like it?
Tracking link sent to your email โ
For returns: you have 30 days from delivery to return the item unused and in original packaging. Refunds process in 5โ7 business days.
Upload your content once in English. Callsup handles Hindi, Tamil, Arabic, Portuguese, Gujarati, and 95+ more โ automatically, with zero extra setup.
For Indian businesses: Hinglish (Hindi-English mixed queries) works natively. No special config needed.
See all 100+ languagesHello
English
๐บ๐ธ
เคจเคฎเคธเฅเคคเฅ
Hindi
๐ฎ๐ณ
ู ุฑุญุจุง
Arabic
๐ฆ๐ช
Hola
Spanish
๐ช๐ธ
Bonjour
French
๐ซ๐ท
ไฝ ๅฅฝ
Chinese
๐จ๐ณ
เฎตเฎฃเฎเฏเฎเฎฎเฏ
Tamil
๐ฎ๐ณ
Hallo
German
๐ฉ๐ช
ใใใซใกใฏ
Japanese
๐ฏ๐ต
โCallsup paid for itself in the first month. We saved more on support costs than we spent on the subscription. The 2 AM voice support alone changed how customers see us.โ
Priya R.
Founder, DTC Fashion Brand
โI was skeptical. I thought the AI would give wrong answers and create more work. The opposite happened โ answers were better than our help center because the AI synthesizes across articles.โ
Kartik S.
Support Lead, SaaS Startup
โOur guests from Kerala, Gujarat, and internationally all get answered instantly in their own language. First time I've seen an AI actually understand Gujarati properly.โ
Ananya M.
Ops Manager, Boutique Hotel Group
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AI voice assistant for your calls
CRM/Helpdesk integration
Personalized ROI projection
Expert consultation
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Free plan to get started. Paid plans from $49/month โ 4โ7ร cheaper than Intercom or Zendesk for equivalent AI capability.